Job Summary

Pre-sales samples
Forecasts (including updating credit/finance if change to credit limit are needed)
Contracts
Prices / Price Force deals
New customers - information to CMG: incoterms, payment terms, currency, billing / delivery address(es), e-invoicing address, COA e-mail address, and responsible Sales Manager

New customer – credit set-up/limit incl maintenance credit limit at Finance / dunning
Rebate credit (via IFF Intranet – Financial services)
Proper DOA role in place
Dialogue with BU’s and Product Management re forecasted vs. non forecasted qty / new business / stock related questions
Technical and product information to customers / product leadtimes (LT), Minimum Item Quantity (MIQ)
Support with communication to customer for Quality Complaints (when too technical, CS may request support)
SFDC Cases: Questionnaires / general documentation (not order related)

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more

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