Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 17,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Job Summary

We are seeking a commercially driven and relationship-oriented Key Account Manager & Business Development Manager to manage strategic customer accounts while driving new business growth within a B2B environment.

This hybrid role combines account management and business development responsibilities, requiring someone who can strengthen existing partnerships, identify new opportunities, develop market strategies, and contribute to overall business growth. The ideal candidate is proactive, customer-focused, and capable of building strong relationships across multiple industries and stakeholders.

Key Responsibilities

Key Account Management

Manage and grow assigned key accounts to achieve sales and profitability targets

Build strong, long-term relationships with customers and serve as a trusted business partner

Understand customer needs, business priorities, and market challenges

Conduct regular business reviews and customer meetings

Ensure timely resolution of customer concerns and maintain high customer satisfaction

Identify opportunities for upselling, cross-selling, and portfolio expansion within existing accounts

Business Development

Identify and pursue new business opportunities, markets, and customer segments

Develop and execute business development strategies to expand the company’s customer base

Generate leads, conduct prospecting activities, and build a strong sales pipeline

Lead commercial discussions, presentations, negotiations, and contract agreements

Monitor market trends, competitor activities, and industry developments

Collaborate with internal teams to develop tailored customer solutions and proposals

Commercial & Strategic Support

Prepare sales forecasts, account plans, and business development reports

Drive revenue growth while maintaining healthy margins and profitability

Work cross-functionally with Marketing, Technical, Operations, Supply Chain, Finance and Development teams

Support product launches, innovation projects, and strategic initiatives

Provide customer and market insights to support business planning and strategy

Craft client proactive presentations and prepare kits for presentation (Fabric Care)

Qualifications

Bachelor’s degree in Business, Marketing, Engineering, Chemistry, or related field

Minimum 4–6 years of experience in B2B sales, key account management, or business development

Proven track record in managing accounts and acquiring new business

Strong communication, presentation, negotiation, and relationship management skills

Strong commercial and analytical mindset

Ability to work independently and manage multiple priorities

Proficient in Microsoft Office and CANVA

Comfortable in presenting to customers

Preferred Competencies

Strategic thinking and business acumen

Customer-centric and solution-oriented mindset

Strong networking and relationship-building skills

Initiative and entrepreneurial mindset

Adaptability and resilience in a fast-paced environment

Collaborative and cross-functional leadership skills

Key Performance Indicators (KPIs)

Sales growth and revenue achievement

New business acquisition

Account retention and customer satisfaction

Gross margin and profitability performance

Pipeline generation and conversion rate

Project and opportunity management effectiveness

Proactive and Key Initiative projects

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.

We value the different perspectives that come from diverse cultures, backgrounds, and experiences.

Everyone — regardless of race, gender identity, sexual orientation, age, disability, culture, religion, or any personal circumstances — is warmly welcomed at Givaudan, a place where we all love to be and grow.

Every essence of you enriches our world. Join us in making a difference together.

Givaudan

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