MUSH is a place where driven individuals unlock their highest potential, and as part of a team of high performers, accomplish extraordinary feats. If you want to build a reputation of doing hard things well, and aspire to make the world a little healthier, MUSH may be a great place for you.

Our first product line of ready-to-eat overnight oats pioneers a new category for the breakfast occasion, offering a healthy, satiating, and convenient alternative to traditional morning meals. By making healthy food more accessible, we believe that humankind can feel, think, and do better.

In just a few years, we’ve expanded from weekend farmers markets to over 10,000 retail doors including Whole Foods, Costco, Sprouts, Target, and 7-Eleven as well as many high-end specialty stores, coffee shops, and gyms. We are ready to build a world class team that can execute on the huge opportunity ahead of us.

Role Description

The Production Manager will provide first-level support to front line employees and drive continuous improvement in our facility’s production lines. The ideal candidate possesses a quality-first mentality, excellent technical aptitude, outstanding soft and leadership skills, and a relentless work ethic. He/she will manage the process, people, and productivity related to manufacturing across all shifts.

Specific Responsibilities - General Manufacturing

Manage a team of 45-60 associates to ensure Safety, Quality and Productivity goals are met

Conduct pre-shift meetings with incoming team to discuss daily objectives and topics related to previous shift, GMPs, metrics, and general plant updates

Review and study production schedule to identify gaps and risks while collaborating with Performance Manager, Supervisors, and other peers to balance work schedule

Regularly review and update departmental SOPs to ensure they are current and being followed by all team members

Uphold product quality, sanitation, and traceability standards by performing regular line and paperwork checks

Develop and motivate the team to solve day-to-day operational issues and achieve goals

Work closely with other departments within operations to ensure production continuity:

HR: support your staff, identify gaps, and strengthen your roster

Maintenance: troubleshoot and improve equipment uptime

Quality: an ally to drive efficiency and first-pass quality

Specific Responsibilities: Personnel Management

Set consistent expectations and drive accountability for daily schedule attainment, employee attendance, and performance

Champion the involvement and development of all employees to promote an engaging workplace where winning becomes a habit

Provide regular formal and informal evaluations and feedback on the performance of hourly associates to ensure you have the right team in place and satisfy Production goals

Develop weekly employee schedule; validate the time and attendance of your team through daily/weekly reviews of team timecards on BambooHR

Conduct necessary training for new and existing employees to ensure adherence to performance, safety, and quality standards

Address employee concerns and personnel issues within your team and administer disciplinary actions for performance, attendance, and other violations as needed

Specific Responsibilities - Manufacturing Performance And Continuous Improvement

Manage production plans on a shift by shift basis to prevent issues and operational inefficiencies

Ensure production attainment goals are met

Identify and drive continuous improvement initiatives within the production department

Collaborate with Performance Manager on conducting root cause analysis on days attainment is not met and take action to address the issues

Perform root cause analyses, problem solving, and follow-up related to operational and safety incidents within the department

Develop root cause analysis using 5-Why, Fishbone diagram, etc. to re-align operational performance with goals and objectives

Quantify waste; initiate projects to eliminate it; prove results quantitatively

Request and allocate resources to ensure we meet production demands (capacity & personnel)

Execute efforts to track process performance to include productivity and cost based on Performance Manager’s direction

Tactical Requirements

B.S. in Industrial (or related) Engineering; M.S. a plus

5-7 years experience in food manufacturing to include leading teams

Be a true people leader, understand how to rally teams and get them to perform

Live and breathe Lean/TPS Manufacturing practices - JIT, 5S, 5 Why, Production Leveling, Kaizen, Standard Work, etc

Mastery of Production KPIs, chiefly OEE and what drives it

Courageous: have the courage to try new things and make difficult decisions

Self starter, with a desire to learn, grow, and evolve as a professional

Ability to multitask, prioritize and work in an extremely fast-paced environment

Impeccable attention to detail and exceptional organizational skills

Outstanding verbal and written communication skills

A beginner’s mind and hands-on approach: Genchi Genbutsu!

Cultural Requirements

Teammate: know when to follow, know when to lead; always serving others

Beginner’s Mind: provide possibilities, options, and solutions

Communicator: use tact and precision to communicate ideas, issues, and feedback

Self-Starter: there is no turn-key manual for success, you are helping to build one

Results Driven: you demand results, but focus on the robust processes that yield them

Attention to Detail: unwavering discipline with little things that make big differences

Relationship Builder: customer first mentality with all internal & external counterparts

Problem Solver: expect the unexpected; be agile & effective in combating issues

Thrive on Adversity: our goals are lofty and our values are grounded in humility. We bite off more than we can chew and roll our sleeves up when the situation calls for it.

Fun: check the fun box every day. Love what you do & do it well.

Mush

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