Expense tool (Concur) support
Tool configuration: company specific, company bank information, local Mileage rates, travel allowances
User training and support
Manage global business rules
Maintain Data Quality
Collaborate with Key partners in each Business Unit for new deployments
EDI Initiatives Coordination
Coordinate EDI initiatives, projects and enhancements, and support the delivery team in communicating with Business and external providers
Monitor EDI initiative progress, follow up on open items, and escalate risks or blockers when needed
Support EDI budget control by ensuring project work is supported by a signed PO, tracking work accomplished against the PO and related invoices, and monitoring annual billing consumption to advise management ahead of time of major changes
Project Planning and monitoring
Assist managers in the creation of detailed project plans and schedules for approved projects
Monitor and report on the progress of tasks to ensure timely completion and identify any potential delays
Raise and address risks or issues related to task advancement and project milestones
Ticket Management Support
Support ticket management activities in Fresh Service and Azure DevOps, including monitoring open items, statuses, and follow-ups
Support enhancements prioritization discussions by providing visibility on ticket volume, aging, urgency, dependencies, and delivery constraints
Raise concerns related to ticket assignments, ownership gaps, unclear responsibilities, or stalled progress
Provide regular updates and reporting on ticket status, backlog health, and areas requiring management attention
Heritage Systems User Management
Manage user access requests and related coordination for Heritage systems, ensuring each request follows the defined process and includes the required approvals before access is created, updated, or removed
Tools, documentation and procedures
Design, implement and support adapted departmental procedures
Identify new process opportunities, assess the feasibility, benefits and costs, request the approval from leadership and lead the implementation
Monitor compliance with established procedures within the team
Create and maintain the department documentation library
#LI-DNP
Technical skills
Required
Fluent in English -spoken and written
Experience in project coordination or a similar role within an IT environment
Strong understanding of project management principles and methodologies
Proficiency in using project management tools such as Planner, DevOps, or similar software
An asset
EDI Knowledge
Concur knowledge
Personal abilities
Required
Proactive, with excellent written and oral communication skills
Strong relationship-building skills
Ability to work independently and as part of a team
Detail-oriented with a proactive approach to problem-solving
Resilient, organized and thorough, with strong time management skills
Ability to manage multiple tasks simultaneously
Organization
Lallemand is a privately held Canadian company founded in the late 19th century, which develops, produces, and markets microorganisms for various markets. The administrative offices of the parent company are in Montreal, Canada. Today, Lallemand employs more than 6,500 people working in more than 45 countries on 5 continents.
Lallemand's corporate division encompasses all of the support services offered to our branches. Its goal is to optimize internal processes, ensure that your operation is running smoothly, and that your strategy is well thought-out.
Our corporate branch's head office is located in Montreal, Canada, and relies on a team that specializes in: Management; Finance and accounting; Engineering; Research and Development (R&D); Human Resources (HR); and Information Technology (IT). If you want to help bring enthusiasm, collaboration and innovation to our workplace, we'd love to get to know you!
Please take note that accommodations will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.