Interested in a career that matters?


We are looking for a Strategic Account Partner to join our Global Strategic Accounts team and support one of Novonesis’ most important global partnerships. In this highly visible role, you will work across commercial, supply chain, quality, regulatory, finance, legal, and customer-facing functions to drive commercial excellence and deliver outstanding customer experience.
You will operate at the intersection of strategy, execution, and customer engagement, translating account priorities into coordinated action across markets, business units, and functions.
Welcome to Global Strategic Accounts
You will join a dynamic and internationally diverse team responsible for developing and growing Novonesis’ strategic relationship with a large and complex account. The team manages commercial execution, customer engagement, strategic projects, and governance activities across multiple business units and geographies.
As Strategic Account Partner, you will act as a central coordinator and trusted business partner to the Global Account Director, regional key account managers, functional experts, and customer stakeholders. You will create structure, maintain momentum, and ensure that opportunities, commitments, and day-to-day operations move forward effectively.
In this role, you’ll make an impact by
Driving commercial excellence
- Coordinating global and regional pricing updates and supporting timely implementation across markets.
- Supporting customer quotations, tenders, pricing reviews, and commercial follow-up.
- Helping ensure consistency of pricing, commercial conditions, and account inputs across regions and business units.
- Preparing global account meetings, customer business reviews, executive updates, and decision materials.
- Maintaining clear action tracking and ensuring effective follow-up across the account team.
Strengthening the customer partnership
- Support strong working relationships with Nestlé procurement, operational, technical, and local market contacts.
- Coordinating responses to customer requests, inquiries, and adequate documentation.
- Connecting the right internal experts and ensuring timely, accurate, and aligned communication.
- Supporting a consistent, high-quality internal account discipline across regions and functions.
- Identifying opportunities to improve collaboration, responsiveness, and value creation.
Supporting strategic growth initiatives
- Contributing to the development and execution of global account plans.
- Supporting strategic projects, growth initiatives, and cross-regional workstreams.
- Tracking milestones, decisions, commitments, risks, and next steps.
- Preparing analysis, presentations, and account insights for leadership and customer engagements.
- Supporting the Global Account Director with priority initiatives and strategic reviews.
Ensuring governance and operational excellence
- Supporting supply and commercial governance and helping resolve cross-functional execution issues.
- Maintaining visibility of agreements, commitments, and key account processes.
- Driving disciplined follow-up on business-critical actions.
- Helping improve workflows, tools, governance routines, and strategic account best practices.
Managing customer documentation and compliance requirements
- Coordinating customer documentation flows, including certificates of analysis, non-GMO declarations, Halal and Kosher documentation, material approval documents, and other quality or regulatory information.
- Working closely with Quality, Regulatory, Business Support, and Legal to ensure complete and timely responses.
- Monitoring open documentation requests and escalating risks where appropriate.
- Promoting accuracy, consistency, and compliance in customer-facing information.
To succeed you must hold
- A bachelor’s degree in Business, Economics, Supply Chain, Engineering, Food Science, or another relevant discipline.
- Relevant experience in account management, commercial support, customer engagement, customer service, industry supply management, supply chain, business operations, or a comparable customer-facing role.
- Strong stakeholder and project-management capabilities, with the confidence to coordinate across functions, seniority levels, cultures, and geographies.
- Commercial curiosity and sound analytical skills, combined with strong attention to detail.
- Excellent written and verbal communication skills in English.
- The ability to prioritize, create structure, and deliver reliably in a dynamic, matrixed organization.
Furthermore, you likely bring
- Experience supporting a strategic customer, multinational account, or complex cross-functional business.
- Exposure to pricing, tenders, contracts, forecasting, supply chain coordination, documentation, or commercial governance.
- Confidence preparing business reviews, presentations, and decision-ready materials.
- A proactive, service-minded approach and the ability to move work forward independently.
- Strong collaboration skills and a natural ability to build trust with internal and external stakeholders.
- Experience with commercial systems, CRM tools, reporting, or data analysis is an advantage.
What success looks like
- Account priorities and customer commitments are translated into clear ownership, action, and timely delivery.
- Pricing, quotations, tenders, documentation, and governance activities are coordinated accurately and consistently.
- The global account team has better visibility, alignment, and follow-through across regions and functions.
- Internal and customer stakeholders experience responsive, structured, and dependable partnership.
- Processes and ways of working become simpler, stronger, and more scalable over time.
What we offer
This is a unique opportunity to work at the center of one of Novonesis’ most strategic global partnerships. You will gain broad exposure to global account management, commercial strategy and execution, executive stakeholder engagement, international customer collaboration, and cross-functional leadership.
The position offers a strong development platform for someone who wants to build a long-term career in strategic account management, commercial leadership, or global customer partnerships.
Application deadline
Please submit your application by October 25, 2026.
Contact Infomation
For further information about the position, please contact Hiring Manager Vanessa Hakim at vnh@novonesis.com
Our purpose guides the way
In Novonesis, we know that solutions rooted in biology can help solve humanity’s biggest challenges. Since we began more than a century ago, this has been our guide. It’s how we've gotten so far. And it’s how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless. If our purpose resonates with you, we encourage you to apply.
Opportunities for everyone
We are committed to an inclusive recruitment process and equal opportunity for all applicants. Therefore we ask you to apply without a cover letter or photo and instead include a few sentences in your CV explaining your motivation for applying.
We make all employment decisions based on business needs and welcome candidates with a wide range of backgrounds, including ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.
Explore other openings
If this position isn’t the right fit, you may still find other opportunities with us. You’re welcome to explore open roles or create a job agent to stay connected with future opportunities at novonesis.com/Career
