Location: Mt. Sterling, IL
Department: Dot Transportation, Inc. (DTI)
Reports To: Transportation Manager
Wage Range: $17.15 - $25.73, plus bonus opportunity
As a Dispatch Specialist, you will provide support to the Transportation Department in coordination with customers, suppliers, drivers, and other Dot/DTI employees.
WHAT YOU’LL DO
Provide excellent customer service to both internal and external customers
Schedule appointments with customers via phone, email, or web-based formats
Communicate with drivers on schedules and work assignments
Work with multiple departments and manage a diverse and hectic workload
Apply lean thinking and tools to identify and eliminate waste in all areas of the position
YOU MUST HAVE
High school diploma, General Equivalency Degree, or relevant work experience
Excellent mathematical and reading skills
Computer skills, including knowledge of Microsoft Office programs
Ability to multi-task and work in a fast-paced environment
YOU MAY ALSO HAVE
Administrative/Clerical experience preferred
Effective professional verbal written communication skills
Experience working in both team and independent settings
Exceptional customer service skills and a strong attention to detail
ROLE SPECIFICS
Schedule: Monday - Friday 8AM-5PM or
Wednesday-Saturday 7AM-6PM
Work Environment: Some exposure to garage / shop environment
WHO WE ARE
Dot Foods, a pioneer in the food industry supply chain, created Dot Transportation, Inc. (DTI) in 1994 to transport product. Our fleet has since grown to over 1,800 trucks, all maintained by our own team of trained mechanics. As we’ve grown, we haven’t lost sight of caring for our best-in-class drivers. We’ve had zero layoffs in our company’s history and continue to make our benefits more competitive.
WHAT DOT CAN OFFER YOU
As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with:
Competitive compensation package, including bonuses for successful performance
Extensive benefits including medical, dental, 401k, and profit-sharing
Significant advancement opportunities
Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules, and policies regarding safety.
EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.
