At IUNU, we’re amplifying the ability of growers to produce the highest-quality greenhouse crops through robotics, computer vision and AI. Our LUNA AI system is deployed at greenhouses in more than 18 countries, providing yield forecasts, pest detection and germination rates to growers. By increasing yield and reducing waste, we’re building a sustainable future.
We are looking for a greenhouse professional to join our Customer Success Team and bridge Leamington’s greenhouses with our global technology team across North America and the EU. You will visit 2–3 customers in Southern Ontario each day and help customers get value from the AI and robotics platform.
Primary focus: build rapport with stakeholders; teach head growers and labor teams to use the software and interpret data; document measurable customer value such as labor-hour savings and yield-forecast accuracy; and work with global Customer Success leadership on success plans aligned with crop cycles.
Field work: this is not a desk job. When needed, reset a robot, clean a sensor, climb a gantry to check a connection, and perform basic hardware troubleshooting. The main purpose is customer value and effective technology adoption.
Requirements: based in Southern Ontario and willing to drive to local sites daily; 5–8 years of greenhouse-industry experience; a two-year college or university degree; strong communication, analytical, problem-solving, organizational and project-management skills; ability to translate customer needs into actionable plans; and a record of improving customer satisfaction, retention or adoption. Up to 70% of time may be in the field. Remote role with local customer-site travel.