About the Role
We are seeking a detail-oriented QA & Regulatory Assistant to support our commitment to Quality, Food Safety, and Regulatory compliance. This role plays a key part in ensuring we meet customer expectations, legal requirements, and external accreditation standards.
You’ll work closely with the Quality Assurance & Regulatory Manager to maintain and improve our Quality Management System (QMS), ensuring we remain compliant and audit-ready at all times.
Key Responsibilities
Quality Assurance
• Support the maintenance and continuous improvement of our Quality Management System
• Assist in implementing policies, procedures, and regulatory requirements
• Apply HACCP, TACCP, and VACCP principles in daily operations
• Monitor Critical Control Points (CCPs) and ensure compliance
• Conduct internal audits, system audits, and hygiene swabbing
• Maintain and update QA documentation (SOPs, cleaning records, process forms)
• Support external audits and prepare required documentation
• Investigate customer complaints and non-conformances
• Respond to technical queries from customers and stakeholders
• Work with suppliers to obtain and maintain accurate technical information
Regulatory Compliance
• Support regulatory and certification audits
• Ensure labelling complies with current regulations
• Liaise with external bodies and accreditation organisations
• Maintain and update third-party platforms and compliance systems
• Monitor and review policies to ensure legal compliance
• Support regulatory aspects of projects
General Responsibilities
• Deliver training and guidance to colleagues where required
• Keep up to date with industry regulations and best practice
• Contribute to continuous improvement initiatives
• Work collaboratively across departments
• Ensure compliance with company policies, including Health & Safety
About You — Skills & Experience
• Experience in a QA or regulatory role within food manufacturing (or similar regulated industry)
• Strong knowledge of BRCGS Food Safety Standard
• Understanding of HACCP, TACCP, and VACCP principles
• Auditing experience (internal and/or external)
• Knowledge of food safety and regulatory requirements
Key Attributes
• Highly organised and detail-focused
• Reliable with a strong commitment to accuracy and compliance
• Proactive and able to solve problems independently
• Strong communication skills, able to work across all levels
• Able to manage workload effectively and meet deadlines
Technical Skills
• Proficient in Microsoft (Excel, Word, Outlook, Teams)
• Strong written and numerical skills for documentation and data analysis
Why Join Us?
• Competitive Salary
• Employee Assistance Programme
• Opportunity to join UK Healthcare Cash Plan
• Be part of a company committed to quality, sustainability, and innovation
• Opportunity to grow and develop your regulatory and QA expertise
• Collaborative and supportive team environment
Pay: Up to £30,000.00 per year
Benefits:
• Casual dress
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay
Ability to commute/relocate: Folkestone, Kent: reliably commute or plan to relocate before starting work (required)
Work authorisation: United Kingdom (required)
Work Location: In person