About Amy’s

At Amy’s Kitchen, we're more than just a food company—we're a family-owned, proudly independent organic, and vegetarian food company on a mission. As a Certified B Corporation®, our purpose is clear: to make it simple and enjoyable for everyone to eat well.

We're committed to crafting authentic, mouthwatering dishes using only the finest organic ingredients sourced with care. From farm to table, we ensure top-notch quality in every bite, making healthy eating accessible and convenient for all. At Amy’s, we're not just serving meals; we're serving up a taste of goodness, one delicious dish at a time.

Perks are as delicious as our meals!

Comprehensive health plans with Medical, Eye & Dental coverage, including virtual physical therapy options. Lyra mental health support to nourish your well-being. 401(k) Retirement Plan with employer match, plus Health Savings and Flexible Spending Accounts to plan for the future. Referral Rewards and Scholarship Program to celebrate and invest in our teams. Tuition Reimbursement Program to fuel your educational pursuits. Family-forming benefits because we support every stage of life's journey. Paid Time Off for vacations and sick days, with 9 paid US Holidays annually to savor those special moments. Amy's product discount reimbursement to keep your pantry stocked, plus remote gym discounts to keep you moving and grooving! Join us and indulge in a career where the benefits are as fulfilling as our food!

Essential Duties And Responsibilities

This Food Safety and Sensory (FSS) Supervisor supports quality verification of daily production, supervising the FFS Technicians and Coordinators and providing input to the MOS program at the Tier 1 level. This position also implements continuous improvement, including trending and follow-up for incidents, nonconformances and consumer complaints, with Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA). The position implements Food Safety & Sensory Programs such as Foreign Material Management, Glass and Brittle Plastic Audit, and the Hold and Release Program, including Disposition and Positive Release. This individual serves as the approver of New Products and Procedure changes and assists in developing specifications. The FSS Supervisor implements the Environmental Management (EM) and Pre-Op Programs. Due to the nature of the work, this individual may be required to travel between plant and facility locations. In their absence, the FFS Coordinator can cover their duties and responsibilities to Food Safety& Sensory.

Supervise activities of FSS Technicians and Coordinators. Provides training, motivation, feedback, and corrective actions.

Serve as a back-up to the Coordinators when necessary

Review and assures documentation are completed in an accurate and timely manner with appropriate response to out of specification

Develop Technicians and Coordinators to collaborate with Operations and Sanitation to facilitate investigations, root cause analysis, corrective preventive action, and problem solving for incidents and non-conformances.

Follow up issues and questions with FSS and Operations in a timely manner, recording results in the MOS system.

Oversee and reports glass and brittle plastic audits, facility and GMP audits, water/ice/air testing, pre-op, and EM daily activities foreign material management, and Sensory programs.

Complete risk assessments for planned construction.

Responsible for investigation and CAPA for consumer complaints.

Responsible for timely disposition of holds, completing status changes and critical information entries in the ERP system.

Support extended runs and other process change testing, communicating results, trending, and conclusions.

Work closely with various groups to prepare and maintain specifications.

Review and approve plant trials.

Oversee collection and submittal of samples for microbiological or allergen or nutritional testing and required follow-up.

Participate in external audits.

Other duties and projects as assigned.

Participates in Safety Program, keeping a safe working environment.

Other duties may be assigned.

It is the responsibility of all employees to uphold the mission of the Amy’s Food Safety and Quality Policy. This includes following all Food Safety and Sustainability programs and participating in all required training.

Supervisory Responsibilities

This position will supervise 4-6 QFS Technicians and QFS Coordinators. There are no subordinate supervisors reporting to this position.

Qualifications And Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

Bachelor's degree in Food Science and Technology or a degree in a related Life Science from a four-year college or university; or an equivalent combination of education and experience.

Experience

One or more years of relevant industry experience.

One or more years of supervisory experience.

Skills

Required:

Detail oriented

Works well with others

Reliable/Dependable

Intermediate computer skills

Valid US Driver’s License

Preferred:

Bilingual Spanish/English

Competencies

Change and Learning Agility

Conflict Management/Composure

Problem Solving and Decision Making

Leader Identification

Influence

Initiative

Mission Focus

Relationship Building

Results Orientation

Team Management

Talent Development

Written and Informal Communication

Technology Savvy

Functional and Technical Expertise

Sensitivity

Language Skills

Ability to read, analyze and interpret common scientific and technical journals.

Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

Ability to effectively present information to all levels of management as well as technicians.

Ability to speak Spanish is preferred but not required.

Mathematical Skills

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Ability to work with Spreadsheets such as Excel to collect and interpret data.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions.

Certificates, Licenses, Registrations

SQF, PCQI, HACCP and Better Process Control School Certification or willingness to gain any/all certifications as required.

Training in Continuous Improvement and Lean Manufacturing is a plus.

Travel

Estimated travel requirement is approximately 5% - 15%.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee is regularly required to taste and smell product. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, cold (coolers and freezers) and hot (processing equipment) conditions and moving mechanical parts.

Diversity, Equity, and Inclusion at Amy's

At Amy’s, we don’t just accept differences—we celebrate them, support them, and thrive on them for the betterment of our employees, our culinary creations, and our communities.

Amy’s takes pride in being an Equal Opportunity and Second-Chance Employer and is equally dedicated to Affirmative Action and providing fair chances in our workplace. We are committed to fostering diversity and inclusion, ensuring that every individual has an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

For further details, please refer to Amy’s EEO Policy and EEO is the Law. Additionally, Amy’s is dedicated to collaborating with candidates and providing reasonable accommodations during the interview process. Should you require assistance, please contact us at careers@amys.com or notify your Recruiter.

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Food Safety and Sensory Supervisor