Looking for a role that challenges you while making an impact on products people use every day?
IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.
Global Operations: Ensuring excellence in execution—from procurement to supply chain and reliability—delivering quality, safety, efficiency and sustainability across the value chain.
The role is based in Seoul, Korea. Oversee the daily operations of the logistics identifying organizational needs, providing guidance, support, and managing the relationship between staff, business, and management. Be part of a motivated, passionate, and open-minded team where together we can achieve greatness and make a real impact. Your potential is our inspiration
Where You’ll Make a Difference
- Coordinate and manage day-to-day logistics operations, including import/export shipments, bonded warehouse activities, customs documentation, customs clearance, track and trace and local distribution from 3PL to customers with accountability to performance indicators in areas of perfect order fulfillment.
- Cross Functional collaboration with internal teams (Planning, Customer Service, Sales, Finance, Procurement) and external partners (3PL, customs brokers) to ensure timely and accurate delivery of goods.
- Customer Complaints Investigate root cause analysis and implement corrective actions for logistics-related issues, ensuring service level agreements are met.
- Responsibility to implement best practices related to inventory movement for all inbound and outbound activities at 3PL ensuring inventory accuracy through monthly inventory reconciliations.
- Coordinate damage claim processing and disposal activities.
- Monitor and follow up on logistics cost approvals, urgent payments, and monthly payment management with the finance team.
- Liaise with internal stakeholders to address shipment changes, delivery queries, and process improvements.
- Represent logistics in country business meetings and as needed in functional regional meetings.
- Participate in productivity savings, logistics excellence projects and any logistics projects to support and enhance business growth and operations.
What Makes You the Right Fit
- Five Years Plus relevant logistics experience in areas of Customs Clearance, Warehouse Operations and Cross Functional Communications relating to Logistics Domain.
- Strong knowledge of customs regulations, bonded warehouse and warehouse operations, and international trade documentation.
- Excellent communication and interpersonal skills (verbal and written) in both Korean and English.
- Highly organized, detail-oriented, and capable of managing multiple priorities independently.
- Comfortable working in a fast-paced, deadline-driven environment.
- Process-oriented mindset with a proactive and collaborative approach
- Proficiency in SAP and Excel; experience with SFDC is a plus.
Why Choose Us?
- Opportunity to engage with colleagues from other sites of the business
- Development of interpersonal skills
- Training opportunities and career ladder
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more