Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 17,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
Job Summary
We are seeking a commercially driven and relationship-oriented Key Account Manager & Business Development Manager to manage strategic customer accounts while driving new business growth within a B2B environment.
This hybrid role combines account management and business development responsibilities, requiring someone who can strengthen existing partnerships, identify new opportunities, develop market strategies, and contribute to overall business growth. The ideal candidate is proactive, customer-focused, and capable of building strong relationships across multiple industries and stakeholders.
Key Responsibilities
Key Account Management
Manage and grow assigned key accounts to achieve sales and profitability targets
Build strong, long-term relationships with customers and serve as a trusted business partner
Understand customer needs, business priorities, and market challenges
Conduct regular business reviews and customer meetings
Ensure timely resolution of customer concerns and maintain high customer satisfaction
Identify opportunities for upselling, cross-selling, and portfolio expansion within existing accounts
Business Development
Identify and pursue new business opportunities, markets, and customer segments
Develop and execute business development strategies to expand the company’s customer base
Generate leads, conduct prospecting activities, and build a strong sales pipeline
Lead commercial discussions, presentations, negotiations, and contract agreements
Monitor market trends, competitor activities, and industry developments
Collaborate with internal teams to develop tailored customer solutions and proposals
Commercial & Strategic Support
Prepare sales forecasts, account plans, and business development reports
Drive revenue growth while maintaining healthy margins and profitability
Work cross-functionally with Marketing, Technical, Operations, Supply Chain, Finance and Development teams
Support product launches, innovation projects, and strategic initiatives
Provide customer and market insights to support business planning and strategy
Craft client proactive presentations and prepare kits for presentation (Fabric Care)
Qualifications
Bachelor’s degree in Business, Marketing, Engineering, Chemistry, or related field
Minimum 4–6 years of experience in B2B sales, key account management, or business development
Proven track record in managing accounts and acquiring new business
Strong communication, presentation, negotiation, and relationship management skills
Strong commercial and analytical mindset
Ability to work independently and manage multiple priorities
Proficient in Microsoft Office and CANVA
Comfortable in presenting to customers
Preferred Competencies
Strategic thinking and business acumen
Customer-centric and solution-oriented mindset
Strong networking and relationship-building skills
Initiative and entrepreneurial mindset
Adaptability and resilience in a fast-paced environment
Collaborative and cross-functional leadership skills
Key Performance Indicators (KPIs)
Sales growth and revenue achievement
New business acquisition
Account retention and customer satisfaction
Gross margin and profitability performance
Pipeline generation and conversion rate
Project and opportunity management effectiveness
Proactive and Key Initiative projects
At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
We value the different perspectives that come from diverse cultures, backgrounds, and experiences.
Everyone — regardless of race, gender identity, sexual orientation, age, disability, culture, religion, or any personal circumstances — is warmly welcomed at Givaudan, a place where we all love to be and grow.
Every essence of you enriches our world. Join us in making a difference together.
