About Natoora
We are a fast-growing company with a clear mission: to revolutionize the food system.
With hubs in London, Paris, Milan, New York, Los Angeles, Melbourne and Copenhagen, we’re creating access to consciously-produced and grown food at a scale unparalleled by anyone else in the industry. Since 2004, we have been building a unique supply chain that connects chefs and home cooks alike to an ever-growing community of independent growers, co-operatives and producers.
From the way food is grown, reared and produced to how it gets into kitchens, we’re breaking down barriers built up by the industrial system and sparking a grassroots movement for a better future of food. This is your chance to be a part of it.
About the job
We're looking for an outgoing, authentic Customer Account Manager with a genuine passion for produce to build new connections across the New York City food scene. An understanding of NYC’s food system and underlying operations and decision making processes of restaurants is a big plus.
Responsibilities
Build deep product knowledge across produce, sourcing, and availability
Maintain and grow relationships across an existing customer portfolio
Drive weekly sales growth through chef meetings, tastings, and menu placements
Communicate seasonal shifts and recommend product changes proactively
Manage customer expectations and resolve issues quickly and professionally
Own the full customer experience—from order patterns to problem resolution
About You
A natural ability to relate to Chefs and other food industry professionals coupled with an ongoing curiosity of the restaurant industry.
Motivated by driving sales, extending our reach and delivering on aggressive sales targets.
Demonstrate commercial acumen. Provide insights that inform and improve sales strategies to achieve aggressive growth targets.
Have second to none relationship building skills and excellent interpersonal skills, with the ability to adapt to different styles and situations.
Be a problem solver and take initiative.
Strong IT skills, with Excel and G-Suite experience a bonus.
Hospitality or culinary experience is a bonus.
Perks
Staff discount on goods from our warehouse.
A competitive salary and performance incentives, excellent training and the opportunity to progress your career.
Centrally located office and warehouse space, accessible by public transportation.
A budget for eating out with our clients.
A mobile phone plan and laptop.
Your birthday off
Kitchen stocked by our own growers and producers
Our vision for a better food system is built on real human relationships and a diversity of experience, perspective and ideas. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
