Responsible for driving sustainable profitable sales and market share growth by identifying the customer needs and opportunities, establishing solid customer relationship, leading, coordinating and reporting IFF activities and promoting relevant solutions aligned with corporate strategy. For a defined territory, category, coordinated or global account:
Ensure financial targets are met and business performance is constantly monitored and reported; develop and maintain sustainable relationships with internal and external customers; prepare account plan and report relevant market information; collaborate with internal departments to explore innovations and new concepts related to customers’ products and on-going projects; monitor market development in terms of competitors, products, and trends; partner with operation team to ensure customer satisfaction in terms of service, quality, and supply.
Where You’ll Make a Difference
- Lead and execute commercial strategy to achieve sales growth, gross profit, new‑win, and market‑share targets
- Own key customer relationships as the primary point of contact, shaping briefs and delivering best‑in‑class IFF solutions
- Manage the full project lifecycle—from kickoff and pricing to presentations, timelines, and system updates
- Drive a strong opportunity pipeline with disciplined forecasting, performance tracking, and post‑project reviews
- Ensure pricing execution and commercial decisions align with country and regional strategy
- Act as the voice of the customer, aligning internal stakeholders to ensure supply readiness and regulatory compliance
- Translate customer needs into actionable insights for Marketing, R&D, and Supply teams
- Champion collaboration, accountability, and a high‑performance team culture
What Makes You the Right Fit
- 5–7 years of commercial experience within FMCG, flavors, ingredients, chemical, or adjacent B2B industries
- Proven success in sales or account management at a similar level, with a strong commercial mindset
- Customer‑centric approach with hands‑on experience managing complex B2B relationships
- Strong analytical capability, particularly in pricing, margin management, and forecasting
- Solid understanding of product development, consumer insights, and market dynamics
- Experience working cross‑functionally with Marketing, R&D, Regulatory, and Supply teams
- Excellent communication, presentation, and negotiation skills in a global business environment
- Fluent business English with the ability to collaborate effectively across cultures
How Would You Stand Out?
- Creative and innovative mindset with the ability to challenge the status quo
- Strong project orchestration skills that drive execution across multiple stakeholders
- Ability to gather, interpret, and leverage competitive and market intelligence to inform decisions
Why Choose Us?
- Opportunity to work with iconic customers and market‑leading solutions
- Exposure to end‑to‑end commercial ownership and strategic decision‑making
- Strong emphasis on collaboration, innovation, and professional growth
- A culture that values ownership, curiosity, and continuous improvement
- Global environment offering cross‑functional and cross‑regional learning
- A company committed to sustainability, innovation, and long‑term impact
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more
