At NS/TX, our mission is to accelerate the transition to a sustainable food system. Using our proprietary and purpose-built production technologies, we are creating the next generation of meat and seafood alternatives, which are designed to appeal to the average consumer. Our first commercial product is a delicious plant-based salmon filet that looks, cooks, tastes and flakes like the real thing. It's full of Omega 3s and protein, all with a lower carbon footprint, zero mercury, and made without harming the ocean.
This role will help build and nurture our brand community from the ground up — managing key relationships, growing our audience, and acting as the connective tissue between NS/TX and the people who champion our mission.
What You Will Do
Own and manage relationships with key community stakeholders including retail partners, foodservice accounts, brand ambassadors, and online communities
Serve as the primary point of contact for accounts and community members, ensuring a consistent and positive brand experience
Develop and execute community engagement strategies across social media, events, and partner channels
Monitor community sentiment and surface insights to inform product, marketing, and sales decisions
Collaborate closely with the sales team to support account growth and identify new partnership opportunities
Coordinate community activations, sampling events, and brand moments from planning through execution
Manage multiple accounts and initiatives simultaneously, keeping projects on time and on budget
What You Bring
Experience in community management, account management, or a client-facing role — ideally in food, CPG, or a mission-driven brand
Proven ability to build and maintain relationships with a diverse range of stakeholders
Strong communicator who can represent the brand voice with warmth, clarity, and authenticity
Highly organized with sharp time management skills and a track record of juggling multiple priorities
Comfortable working independently while collaborating cross-functionally with sales, marketing, and ops
A genuine passion for sustainable food and the ability to get others excited about it
This position is based in office at our Toronto, Canada HQ.
We're committed to creating an inclusive culture as we know that diverse teams build better products and generate better ideas. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. If you require accommodations during the recruitment process, please reach out to careers@newschoolfoods.co.
AI is not used in any of NS/TX's hiring practices. All applicants are screened by our team. Only applicants selected for interview will be contacted. If this job is available on nstx.industries then it is an available vacancy.
