Job Title: National Account Manager, West
Reports To: Senior Director, Grocery
Location: Remote. Role requires residence within the Western U.S. to effectively support the territory, ideally in the Central or Western regions.
Company Info
MUSH is a refrigerated food company on a mission to fuel humanity with positive energy through clean, delicious, and convenient breakfast and snack products.
Founded in 2015, MUSH believes that better ingredients create better outcomes. We make ready-to-eat refrigerated breakfast and snack products—including overnight oats, high-protein oats, and protein bars—that deliver exceptional taste, sustained energy, and simple ingredients you can feel good about.
What began at weekend farmers markets has grown into a nationally recognized brand found in more than 20,000 retail locations across the United States. While we've grown significantly, we've remained true to our entrepreneurial roots: a lean, ambitious team that loves solving hard problems, moving quickly, and building products that make people's lives a little healthier and a lot easier.
If you're energized by building, learning, and making an outsized impact alongside people who care deeply about their work, MUSH might be the perfect place for you.
Position Overview
The National Account Manager, West will own and grow a portfolio of strategic grocery customers across the Western United States and Canada, including accounts such as Albertsons Companies, WinCo Foods, H-E-B & Central Market,, SaveMart, Raley’s, Smart & Final, Metro (CN), Loblaws (CN), etc.
This leader will be responsible for developing customer strategies, strengthening retailer and broker partnerships, expanding distribution, executing promotional plans, and delivering profitable revenue growth. The ideal candidate is equally comfortable building executive relationships, leading joint business planning, analyzing customer P&Ls, and rolling up their sleeves to solve day-to-day commercial challenges.
This role reports to the Senior Director of Grocery.
Responsibilities
Customer Leadership
Own P&L responsibility for assigned grocery accounts
Develop annual customer business plans
Lead line reviews, assortment discussions, pricing negotiations, and promotional planning
Identify distribution opportunities and whitespace expansion
Retail Partnership
Build trusted relationships with buyers and category managers
Develop retailer-specific growth strategies
Execute annual joint business planning
Represent MUSH as a strategic long-term partner
Commercial Execution
Manage forecasting alongside Demand Planning
Coordinate launches across Marketing, Operations, and Supply Chain
Monitor promotional performance
Resolve customer issues proactively
Cross-Functional Leadership
Partner Closely With
Category Management
Shopper Marketing
Revenue Management
Operations
Finance
Marketing
Qualifications
7–12 years of CPG sales experience
Experience managing major regional grocery customers
Proven success growing refrigerated or fresh food categories preferred
Experience working with broker partners is preferred
Strong analytical capabilities
Excellent communication & negotiation skills
Ability to travel approximately 40%
Success Looks Like
Within The First 12 Months
Grow assigned customer revenue profitably
Expand distribution
Strengthen retailer and broker relationships
Improve promotional effectiveness
Deliver accurate forecasts
Become a trusted voice inside the commercial organization
