Key Responsibilities:
Support daily HR operations such as recruitment, employee relations, compensation & benefits, training, and administrative tasks to ensure smooth departmental operations in line with company policies and regulations.
Account Service
Provide HR support to assigned departments in accordance with company policies and procedures.
Partner directly with Line Managers to understand business needs and provide HR solutions.
Maintain regular communication with stakeholders and assist in employee relations matters.
Prepare HR reports and analysis for management review.
Recruitment & Selection
Support the recruitment process, including job posting, interview coordination, candidate communication, and onboarding.
Maintain job descriptions, organization charts, and recruitment records.
Liaise with recruitment agencies and external partners as required.
Talent Development
Support performance appraisal, training programs, and talent development initiatives.
Assist in training administration, reporting, and employee development planning.
Digital HR & Process Improvement
Utilize AI and digital tools to improve HR efficiency and employee experience.
Develop AI-powered HR tools such as employee FAQ chatbots and self-service knowledge platforms.
Use AI-assisted design tools to create HR communications, posters, presentations, and engagement materials.
Identify opportunities for process automation and continuous improvement.
Internal Communication, Culture & Others
Support staff engagement activities, recognition programs, and cultural initiatives.
Assist in budget preparation, forecasting, and HR projects.
Perform ad hoc duties as assigned.
Requirements:
Degree in Human Resources Management or related discipline.
Minimum 1 year of HR Generalist experience in sizeable organizations, preferably with hands-on recruitment experience.
Well-versed in Hong Kong Employment Ordinance and other HR-related legislation.
Familiar with HR operations including recruitment, C&B, employee relations, and HR reporting.
Proficient in Microsoft Office and digital workplace tools.
Practical experience using AI tools (e.g. Microsoft Copilot, ChatGPT, Canva AI, Microsoft Designer) to improve productivity and communications.
Strong stakeholder management skills with the ability to communicate confidently with Managers and Directors.
Innovative, proactive, and passionate about digital transformation and process improvement.
Strong sense of responsibility and able to work in a fast-paced environment.
Excellent command of spoken and written English and Chinese.