Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.
In Singapore, you’ll be at the centre of every innovation, creation and solution available to the entire Asia-pacific region. Working with our research, creation and production units, as well as our renowned perfumery school, you’ll make us a greater force for good. Every day, your passion, your creativity, and your expertise will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
Regional Account Manager(RAM) is to deliver and drive growth of Givaudan business by enabling Customers’ growth in sustainable way. RAM also plays a leadership role in building the commercial capabilities in the organization by bringing market/industry insights and coaching local KAMs and Sales Managers as appropriate.
Core Responsibilities
Strategy Development and Execution
•Understand relevant consumer behaviours and customer strategies and translate those into opportunities for Givaudan.
•Be in the know of competitors’ most up to date activities, strengths and weaknesses and create opportunities for Givaudan
•Play a pivotal role to define the strategy – where to play and how to win – for Givaudan APAC and to execute & follow through the strategy in full with quality
•Provide the insight of the gaps in the market and mid-to-long term vision of the industry and engage the internal stakeholders appropriately for future growth opportunities
Functional/Account Management
•Deliver on the sales and new win revenue target while maintaining customer gross margin
•Develop the regional ADP and own the outcome delivery as per ADP by owning the execution, regular progress check of ADP
•Manage all negotiation with customers - rebates, confidentiality, pricing etc – for the best interest of Givaudan in short term and long term and in line with Givaudan Policies and Procedures, while bringing the value to the customers.
•Build/strengthen customer intimacy and manage major customer issues effectively
•Act as regional communication focal point for the customer, facilitating end to end process to deliver the customer value while effectively liaising with the relevant local sales teams and technical teams
•Build and maintain the relationship effectively with below groups as appropriate to ensure that APAC growth aspirations and best in class service & value to the customers are met
- external partners
- internal stakeholder (WAM, KAM, Technical Community, Commercial Heads, Regional Innovation, Operation, Pricing, PSRA) inside and outside the region
- key customers inside and outside the region across functions at all levels
•Understand and effectively manage the end to end account planning process by ensuring the optimal customer participation at regional and global levels
•Manage the projects effectively from the initiation to industrialization, by regularly reviewing the progress and effectively engaging the relevant project team members and stakeholder.
•Monitor competitor activities closely for both their business and key talent
People/Leadership Management
•Coach KAMs, identify talent and help accelerating their development
•Contribute to build the commercial capabilities in the company by offering/bringing thought-leadership from the customer/industry
Relevant Experience required
•Account management in MNC
•Project management as a project lead
•Negotiation
•Sales Pitch
•Conflict management & resolution
•Stakeholder management across multiple level
•P&L management
At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.
