This remote Netherlands-based role supports INFORS HT's Benelux subsidiary.
Responsibilities
• Prepare quotations, order confirmations, tender and service documents, and customer and service orders.
• Coordinate Sales and Service back-office activity and act as their central point of contact.
• Maintain CRM customer, installed-base and service-contract data.
• Schedule Sales and Field Service activities, including customer visits, installations, maintenance and calibrations.
• Handle customer and service correspondence; route completed orders and reports to Finance for invoicing.
• Follow up service requests, spare-parts orders, warranty claims and returns, including shipping and customs documents.
• Support trade shows, customer events, seminars and training sessions; prepare meetings and management materials.
• Improve and digitize administrative processes and maintain accurate documentation.
Requirements include commercial training and several years of sales or service administration experience, strong organization and communication, MS Office skills and fluent English. French or Dutch is an advantage; German is an asset.
Source: https://inforsht.recruitee.com/o/sales-service-back-office-support-mfd-60
