We love food, technology and data, and we are changing the food and beverage industry for the better.
Tastewise is an AI food and beverage intelligence platform trusted by leading CPG companies. Its tools help teams discover opportunities, decide what to launch, and improve how products reach shelves and menus.
About the role
We are looking for an IT Specialist to own the technology the team relies on every day. You will help employees resolve issues, prepare new joiners, and keep devices, access, and workplace tools organized.
What you will do
- Provide day-to-day hardware, software, and access support; prioritize requests and follow through to resolution.
- Coordinate onboarding and offboarding, including device setup, accounts, and permissions.
- Manage purchasing, setup, inventory, repairs, and returns of laptops and accessories.
- Administer Google Workspace, Slack, Zoom, and other company applications; track licenses, renewals, usage, and spend.
- Maintain accounts, groups, and permissions and run quarterly access reviews with system owners.
- Administer approved AI platforms, including access, licenses, connectors, usage limits, adoption, and spend.
- Find recurring issues, document solutions, coordinate with vendors, and recommend improvements.
What you bring
- 1–2 years of IT support or administration experience, or equivalent hands-on experience.
- Practical macOS troubleshooting and Google Workspace administration.
- Examples of owning and improving an IT process or service such as onboarding, device tracking, support, or documentation.
- A helpful, patient approach and clear communication with people who have different levels of technical confidence.
- Strong follow-through, accurate records, and the ability to manage competing requests.
- Curiosity about AI tools and willingness to learn to manage them responsibly.
- Device management experience with tools such as Jamf, Kandji, or JumpCloud is a plus.
Work arrangement: Four days per week in Tastewise’s Tel Aviv office.
