Too Good To Go's mission is to inspire and empower everyone to fight food waste together. The app connects supermarkets, bakeries, restaurants, cafes, canteens and hotels with users who can pick up surplus food at a reduced price. The company is a certified B Corp.
The Role
As Key Account Store Operations Specialist, you'll be the voice of Too Good To Go for key account partners across Germany, part of the Key Account Growth team. Around 80% of the role is phone-based - building relationships, solving problems, and keeping partners engaged at the store level.
Responsibilities
Build strong store-level relationships with existing partners through proactive calls, spotting needs early
Identify growth potential and run targeted calling campaigns to increase partner engagement
Support the field Key Account team by preparing and following up on in-person visits
Use Salesforce and Looker to spot performance gaps and address them directly with partners
Support new-location acquisition by calling and pitching store managers
Requirements
Fluent German and good English; confident and persuasive on the phone
Comfortable spending most of the day on calls, with strong resilience and energy for high call volumes
Well organised, data-driven, and confident working in Excel/Google Sheets and Salesforce
Retail/food industry familiarity is a plus
Joining our team means
Hybrid work (2 days from home), flexible hours, company pension scheme, a fair fixed salary plus performance bonus, 27+ vacation days, Urban Sports Club or Hrmony discounts, a JobRad bike scheme, and a structured onboarding in our Berlin office.
More info: Based in Berlin. Apply with your CV and cover letter via the link below. Too Good To Go is an equal opportunity employer.
