ABOUT LIVEKINDLY COLLECTIVE
LIVEKINDLY Collective was founded on the belief that plant-based alternatives are key to a sustainable global food system. As a collective of established brands from across the globe, supported by our own production facilities enabling us to deliver private label and export products as well as ingredients to other plant-based companies, LKC is uniquely positioned to maximize impact. We provide consumers around the world delicious food through our portfolio of plant-based brands, LIKE, Fry’s, Oumph!, and No Meat. With our innovative products sold in more than 40 countries, LKC is on a mission to make plant-based eating the new norm. To learn more, visit www.thelivekindlyco.com.
OBJECTIVES AND RESPONSIBILITIES:
Cultivate and maintain strong relationships with our customers, incorporating the aspects of service delivery, stock levels, and order processing to ensure satisfaction and loyalty.
In times of low stock levels / new product launches conduct proactive assessments of stock levels across retailers, prioritizing deliveries while minimizing service level disruptions or delivery failures.
Monitoring levels of consignment and foodservice stock, ensuring timeous replenishment of stock to optimize service delivery.
Loading manual sales orders onto SAP (wholesale and other retailer, foodservice etc.)
Coordinate outbound logistics where applicable for other retail, foodservice and consignment stock.
Accurate recording of dispatches in SAP for retail, foodservice, and consignment stock customers (for example, outbound delivery, post goods issue, VLPOD etc.)
Address service delivery failure issues timeously ensuring that the quickest resolution is found.
Monitor and address delivery failures by identifying root causes, proposing solutions, managing DDR reporting, and raising issues with warehousing and logistics partners where applicable.
Reconcile transportation costs with supplier invoices and inventory movements, addressing discrepancies.
Communicate any damages and stock claims with finance for credit note processing.
Report weekly on service levels to trade using the Service Level dashboard.
Monitoring daily EDI failure email and addressing where necessary.
REQUIREMENTS
Excellent written and verbal communication skills
Proactive attitude with the ability to collaborate across all levels in the organization, and with external partners.
Ability to multitask and display attention to detail.
Energetic team player with good time management skills.
Able to bring a practical view to solve complex problems.
Team-player comfortable working cross-functionally in an international environment, with a willingness to embrace additional managerial responsibilities as required.
QUALIFICATIONS
A minimum of 2 years' work experience in a clerical position within a supply chain and/or logistics environment.
Supply Chain or Logistics diploma is preferred.
Advanced Excel skills and proficiency in Microsoft Office; experience with SAP is advantageous.
