[Note: This listing has been translated from the original French posting.]
Support the B2C Activation & Recruitment Expert as well as the B2B Commercial Strategy Manager in executing their campaigns and activations for eCommerce services, maintain and optimize sites and applications, and provide support on e-commerce projects to help ensure an optimal customer experience and meet business objectives in line with the commercial and communication plan.
Responsibilities:
- Support the implementation of the commercial plan and various campaigns based on instructions received, and/or set up specific offers via tools such as banners, product carousels, etc., to ensure Delhaize's sites align with the commercial plan
- Create, check, test, and monitor promotional codes to ensure they work properly at the launch of commercial actions
- Optimize (SEO) existing pages based on instructions received, to improve Delhaize's visibility on search engines
- Support the B2C Activation Recruitment Manager & B2B Commercial Strategy Manager and take action in case of technical issues with online tools or features, to ensure service continuity
- Coordinate small online activation projects for e-commerce, to support e-commerce growth and bring these projects to a successful, efficient conclusion
- Stay continuously informed about developments in the field, keeping knowledge up to date based on new developments, to strengthen credibility by offering a service always based on current knowledge
- Prepare data reports on online activations to improve future ones
- Be a true team player, interacting and collaborating with various stakeholders (marketing, Delhaize Media Marketing, operational teams in our warehouses, webmasters)
- Report to the E-Commercial Development Manager B2C & B2B and have an impact on the visibility of Delhaize's image and its online services (delhaize.be), as well as a direct impact on the customer experience
Who you are:
- Bachelor's degree (in marketing or e-commerce) or equivalent by experience
- Fluent in Dutch or French, written and spoken, with very good knowledge of the other language as well as English
- Strong command of MS Office (Word, Excel, etc.); experience with tools such as Bloomreach, Contentsquare, and Publitas is an additional asset
- Precise, detail-oriented, and understand digital environments such as e-commerce
- Customer-oriented
- Able to work autonomously
Where you work:
Asse, Head Office.
What we offer:
An attractive salary tailored to your experience, plus extralegal benefits: meal vouchers, group insurance and optional hospitalization insurance, and a staff discount in store. Remote work is standard, applied differently depending on the role. Growth happens fast at Delhaize, through on-the-job training and our training catalog.
About Delhaize:
A better life starts with better food. That's what Delhaize believes with all its heart. That's why we're committed to what's on the plate of 5 million customers, every week. Across more than 810 stores, Belgian and Luxembourg customers can find a wide assortment of more than 20,000 quality products — from a quick stop at a Shop&Go, to daily groceries at a local Proxy, to a full range at our AD Delhaize stores, not to mention our e-commerce services. That whole food chain starts within our Logistics operations: the 2,200 colleagues at our distribution centers in Zellik and Ninove process all products from our suppliers every day, delivering them via more than 3,000 deliveries a day to our stores. And it doesn't stop at our stores or logistics: more than 1,000 colleagues in Finance, HR, IT, Commerce, and Legal are also there to help our customers and each other eat well.
More info: Asse, Belgium. To apply, use the link provided.
